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Legal

SMS Terms & Conditions

Last updated: June 16, 2026  ·  Effective: June 16, 2026

These SMS Terms & Conditions (“SMS Terms”) govern the BeHonored.ai text-messaging program, operated by Pasley Hill LLC (“BeHonored.ai,” “we,” “us,” or “our”). They are part of, and incorporated into, our Terms of Service. By providing your mobile phone number and opting in to text messages from BeHonored.ai, you agree to these SMS Terms.

Program / brand
BeHonored.ai (operated by Pasley Hill LLC)
Message types
Account, verification, security, status, reminders, and customer-support messages. No marketing.
Message frequency
Recurring; frequency varies based on your account activity.
Cost
Message and data rates may apply. We do not charge for the messages themselves.
Opt out
Reply STOP to any message.
Get help
Reply HELP, or email support@behonored.ai.

1. Our messaging program

BeHonored.ai sends service and transactional messages only — we do not send marketing or promotional text messages. Depending on how you use the Service, the messages you may receive include:

  • One-time passcodes and account-verification codes;
  • Account & security alerts, such as sign-in notifications and password changes;
  • Status updates about the VA forms and claims you are working on;
  • Reminders to complete, review, or submit a form, and time-sensitive follow-ups;
  • Customer-support replies to messages you send us.

2. How you opt in

You opt in to the messaging program by providing your mobile phone number and checking the SMS consent box when you create or manage your account in the BeHonored.ai app. By opting in, you consent to receive recurring automated service text messages from BeHonored.ai at the mobile number you provide. Consent to receive text messages is not a condition of purchasing any goods or services. You represent that you are the account holder or authorized user of the mobile number you provide.

3. Message frequency

Message frequency varies and depends on your account activity and the help you request. This is a recurring messaging program.

4. Cost

Message and data rates may apply, according to your mobile carrier’s plan. BeHonored.ai does not charge a fee for the text messages themselves. Check with your carrier for details about your messaging and data plan.

5. How to opt out — STOP

You can cancel the messaging program at any time by texting STOP to any message you receive from us. After you send STOP, we will send you a single message to confirm that you have been unsubscribed, and we will stop sending you texts. You may also opt out by any reasonable means, such as emailing support@behonored.ai, and we honor opt-out requests promptly and in any event within 10 business days. If you opt out, you will no longer receive service messages, including one-time verification codes used to sign in or secure your account, which may prevent you from logging in or completing certain actions. You can rejoin at any time by opting in again.

6. How to get help — HELP

If you are experiencing issues with the messaging program, reply HELP to any message for help, or reach us at support@behonored.ai or +1 (531) 263-8504.

7. Carriers & delivery

Message delivery is subject to the effective transmission from your wireless service provider and is outside our control. Carriers are not liable for delayed or undelivered messages. We do not guarantee that messages will be delivered, and we are not responsible for delays or failures in delivery.

8. Phone calls

From time to time we may also place service-related phone calls to the number you provide — for example, to verify your identity, return a support request, or share time-sensitive information about your account. These calls are informational and service-related, not telemarketing. If we place calls using an automatic telephone dialing system or an artificial or prerecorded voice, then by providing your phone number and opting in you give your prior express consent to receive such service-related (non-marketing) calls at that number; consent to calls is not a condition of purchase. You may revoke consent to calls at any time by any reasonable means — including by telling us during a call or by emailing support@behonored.ai — and we will honor your request promptly and within 10 business days.

9. Privacy

Your privacy matters to us. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes, and your text-messaging opt-in data and consent are not shared with any third parties and are not sold. For full details on how we handle your information, see our Privacy Policy.

10. Changes to these SMS Terms

We may update these SMS Terms from time to time. When we do, we will revise the “Last updated” date above. Your continued participation in the messaging program after a change means you accept the updated SMS Terms.

11. Contact us

Pasley Hill LLC
Email: support@behonored.ai
Mailing address: 5 Great Valley Parkway, Suite 210, Malvern, PA 19355, United States
Phone: +1 (531) 263-8504

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BeHonored.ai provides general information about VA benefits and is not legal advice. It is not affiliated with or endorsed by the U.S. Department of Veterans Affairs.

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